MetroParcel connects you with verified metro commuters already heading to your destination — so your parcel arrives in under 2 hours, starting at just ₹82.
Couriers are slow. Quick-commerce delivery apps are expensive and limited to groceries. MetroParcel is neither.
Send a Parcel
YOUR STATION
📍 Rajiv Chowk · Gate 2
DESTINATION
📍 Huda City Centre · Gate 1
ESTIMATED COST
RECEIVER
Priya Sharma · +91 98765 ••••
🚇 Picker found!
Arjun S. heading your way · ETA 42 min
Request Receiver Confirmation
✅ Delivered!
42 min · Rajiv Chowk → Huda
💰 ₹75 earned
Added to your wallet
How MetroParcel compares
Traditional Courier
Next day+
₹80–200 · Slow pickup · No tracking
On-Demand Delivery
30–90 min
₹200–600+ · Very expensive
MetroParcel
Under 2 hrs
Starts at ₹82 · Any item · Whole metro network
How it works
Pick stations, gates, receiver details, parcel size & description. See exact cost upfront.
Your receiver gets a notification and must confirm within 2 minutes before we proceed
Pay the total fee. We match you with a verified commuter heading to your destination station
Walk your parcel through the official metro security X-ray at your gate, in front of the picker
Receiver meets the picker at the destination gate and confirms with their 4-digit code
One-time Aadhaar identity verification — required before your first delivery
Set your departure station & gate. You'll only see parcels going exactly your way
Inspect the parcel before committing. You have every right to refuse anything suspicious
The sender walks the parcel through the metro security X-ray at your gate — in your presence. You collect it after the scan.
Board your normal train. Receiver gets your ETA and meets you at the destination gate
Receiver shows their 4-digit code → delivery confirmed → fee credited to your wallet
Someone is sending you a parcel. You get a notification with sender details and parcel info
Tap confirm within 2 minutes to proceed. Auto-declined if you miss it — sender can retry
You get a live ETA once the picker boards. Head to your station gate — picker is on the way
Show the picker your unique 4-digit confirmation code. Parcel handed over — delivery done. It's free for you.
Who is it for
You need something delivered urgently across the city — today, not tomorrow, not for ₹300.
You already take the metro to work or college. Now your commute earns you money — with zero extra trips.
Someone is sending you something. You just need to be at your metro station at the right time.
Coverage
Delhi Metro Rail Corporation
All major interchange stations — Rajiv Chowk, Kashmere Gate, Central Secretariat & more.
Mumbai Metro Rail Corporation
Andheri, Ghatkopar, Versova, BKC corridor and key hubs fully supported.
Pricing
You see the exact total before confirming. No surprises.
| Fee component | Regular | Work Email ✉️ | Business Plan ⭐ |
|---|---|---|---|
| Platform fee | ₹32 | ₹25 | ₹0 ✓ |
| Picker fee Based on metro distance | ₹50 – ₹75 Short / Mid / Long route | Same | Same |
| Receiving a parcel | Free | Free | Free |
| Minimum total (sender) | ₹82 | ₹75 | ₹50 |
₹0 platform fee on every send. Great for teams & frequent senders.
The picker earns 100% of the picker fee — directly credited to their MetroParcel wallet on every confirmed delivery.
Safety & Trust
Every picker is Aadhaar-verified through a licensed KYC provider before they carry their first parcel. Real identities only.
Every parcel passes through the official metro X-ray scanner at the entry gate — in front of the picker, before collection.
Senders attach up to 3 photos. The picker sees them to verify contents match what was declared before accepting.
Delivery is confirmed only when the receiver shows their unique 4-digit code. Wrong person means no handover, ever.
The sender's verified identity is linked to every parcel. If prohibited items are declared falsely, the sender bears full legal responsibility.
Pickers can inspect and refuse any parcel. No cash, jewellery, medicines, or liquids — zero tolerance. When in doubt, always refuse.
FAQ
Coming soon on iOS & Android.
COMING SOON ON
App Store
COMING SOON ON
Google Play
Questions? support@metroparcel.in
We aim to respond to all queries within 2 business days.
[PLACEHOLDER]
Mon–Sat, 10am–6pm IST
[PLACEHOLDER]
India
Registered office address
Last updated: June 2026
By using MetroParcel, you agree to the following terms in full.
MetroParcel is a technology aggregator platform that connects individuals who wish to send parcels ("Senders") with metro commuters willing to carry parcels along their existing route ("Pickers"), and recipients ("Receivers"). MetroParcel does not own, operate, employ, or control any Picker. MetroParcel is not a courier company, logistics provider, or freight operator. All deliveries are carried out by independent individuals acting on their own accord.
You must be at least 18 years of age to use MetroParcel. By registering, you represent that you are 18 or older and legally capable of entering into a binding agreement. You must provide accurate and current information and are responsible for all activity under your account.
All Senders and Pickers must complete one-time Aadhaar-based identity verification through a licensed KYC provider. MetroParcel does not store your Aadhaar number — only a verification token is retained. Receivers are not required to complete KYC. Verified identity may be shared with law enforcement in cases of fraud, theft, or misuse.
Pickers must add and verify an alternate contact number before going online. This must be a different number from their registered mobile. Senders and Pickers must provide their Local (current) and Permanent residential address before using the platform, for verification and accountability purposes.
The following must NOT be sent via MetroParcel:
Violations may result in permanent account suspension and referral to law enforcement.
Senders pay a platform fee (₹75) plus a Picker fee (₹50–₹75 based on route). Work-email-verified users pay a discounted platform fee of ₹25. Business Plan subscribers (Weekly ₹400 / Monthly ₹1,200 / Annual ₹12,000) have the platform fee waived. Picker fees always apply. MetroParcel reserves the right to revise fees with reasonable notice.
All payments are processed through Razorpay. MetroParcel does not store card, UPI, or banking credentials. All payment data is handled by Razorpay in accordance with PCI-DSS standards. Payments are debited at booking confirmation.
Refunds are credited to the original payment instrument. Processing time depends on your bank or payment provider.
Picker earnings are credited to the in-app wallet after successful delivery confirmed via the 4-digit code. Minimum withdrawal is ₹200, processed to a registered bank account within 1–2 business days. MetroParcel may withhold balances pending investigation of any dispute or suspected fraud.
The Receiver must be present at the destination station at the agreed time. If a Receiver fails to collect their parcel, they bear full responsibility to coordinate collection with the Picker at a mutually agreed location and time. MetroParcel will not be involved in nor responsible for facilitating such arrangements.
MetroParcel expressly disclaims all liability for loss, theft, damage, delay, or destruction of any parcel during transit; acts or omissions of Pickers, Senders, or Receivers; disputes between users; and any indirect, incidental, or consequential damages. MetroParcel's total liability shall not exceed the platform fee paid for the specific transaction. All users transact entirely at their own risk.
MetroParcel collects your name, phone number, address, and KYC verification token to operate the platform. We do not sell your data. Data may be shared with KYC providers, Razorpay for payment processing, and law enforcement when required by law. Data is stored on Google Firebase with encrypted transmission (TLS) and role-based access controls. You may request account deletion by emailing support@metroparcel.in. Certain data may be retained for legal compliance.
MetroParcel may suspend or ban any account for violations of these Terms, fraudulent behaviour, sending prohibited items, abuse of refund processes, or harassment of users or staff. Banned users forfeit wallet balances if the ban is due to fraudulent conduct. MetroParcel's decision on bans is final.
Disputes must be raised within 24 hours of the expected delivery time by emailing support@metroparcel.in with your parcel ID and supporting evidence. MetroParcel will respond within 3 business days. MetroParcel's decision is final and binding.
MetroParcel may update these Terms at any time. Users will be notified of material changes via the app or registered phone number. Continued use after changes constitutes acceptance of the revised Terms.
These Terms are governed by the laws of the Republic of India. Any disputes shall be subject to the exclusive jurisdiction of courts in New Delhi, India.